Delivery Information


Please read the information below before placing a live fish order.

Combined postage and packaging* for live fish is £23.95 Livestock shipping is non-refundable.


All livestock will be delivered using APC or DX Courier - the only delivery companies in the UK licenced to carry live fish. Here is the process we follow to get fish delivered to your door:


  1. Once your order is placed, we will contact you to arrange a delivery date. Delivery can only take place on a Tuesday, Wednesday, Thursday, or Friday. This is to avoid the potential of fish remaining in a delivery depot over a weekend.

  1. Ensure you supply a valid mobile contact number and email address. Entering up-to-date contact information upon checkout will avoid delays. Keep an eye on your emails and junk folders, we will be emailing you to arrange delivery.

  1. Potential for delivery delays. For welfare purposes, couriers will not ship live fish consignments when daytime temperatures are excessively hot, or overnight temperatures are near or below freezing. We will inform you in the event of a weather-related delay.



We are unable to deliver live fish overseas or to postcode areas that are unreachable within a timescale that affects welfare in transit. Subject to change without notice.

England: We can ship to all areas of England with limited availability to the Scilly Isles and other tidal affected areas such as Barrow-in-Furness and Holy Island, Northumberland. We can ship to the Isle of Wight. Deliveries to central London postcodes E1, EC, SE1, SE11, SW1, WC and W1 may be subject to an additional fee (congestion charge).

Channel Islands & I.O.M: No service currently to Guernsey, Jersey or the Isle of Man.

EIRE & Northern Ireland: No service currently to Ireland or Northern Ireland.

Scotland: We can ship to most areas of lowland Scotland with limited service to Highland areas. We cannot ship to the following Scottish postcodes: AB30-56, DD3-10, DG3-DG14, FK17-21, HS, IV, KA18-19, KA26-28, KA29-30, KW, PA20-78, PA80, PH3-50, TD, ZE.

Wales: We can ship to all areas of Wales apart from postcodes LL35 to LL48